Black Forest Distillers GmbH
Distillery Tours
Guests book their visit to the Monkey 47 distillery in the Black Forest via the Distillery Tours booking site and see live which places are still available.
(01) Challenge
The Monkey 47 distillery opens to visitors on only a few days a year, so the free places go fast. Booking therefore has to stay fair and reliable even under heavy demand.
(02) Solution
The booking site wears the look of the Monkey Drum and is connected directly to Monkey 47’s event management system, which handles dates, tickets and entry. It is bilingual, checks visitors’ age before entry and answers everything about getting there, tickets and the waitlist in an FAQ.
(03) Highlights
To make sure the coveted places go to real guests, interested visitors confirm their booking with phone verification. This keeps tickets from being reserved in bulk or resold. Every guest sees instantly which places are taken or free again, without reloading, and when all dates are full, visitors join a waitlist and are notified automatically as soon as tickets become available.